NPOKI staff is comprised of an inter-disciplinary team with a unique combination of experience delivering international health programs in low resource settings, as well as design and implementation of performance and knowledge management systems. All NPOKI projects and programs receive support from its member organizations, and are managed by a core team:

Bill Lester 100X142William (Bill) Lester is NPOKI’s Executive Director. A visionary in use of Information and Communications Technologies (particularly in low-resource settings), Bill is well-known in the nonprofit knowledge management and technology communities, and is a popular speaker at many industry gatherings. As Chief Information Officer for EngenderHealth for 15 years, Bill was instrumental in capturing and sharing the organization’s operational and programmatic best practices and lessons learned. In 2007, he was honored with NTEN’s Lifetime Achievement Award. In 2017, Bill received the InsideNGO’s 2017 Excellence Award in Technology, recognizing the important role that operations play in the work of NGOs and celebrating the innovation, collaboration, and accomplishments of InsideNGO’s members.

Bill was elected to the Board of ASPIRATION in 2009. He was a NTEN board member from 2000 – 2007, an InsideNGO board member from 2004 – 2013, participates on the advisory committees for NPOWER and KABISSA, and is a NPOKI founding member. A strong proponent of social entrepreneurship, Bill works worldwide to promote and encourage problem-solvers. His personal mission is “Imagine • Build • Connect”..

MK Cope Mary Kathryn (MK) Cope (Director of Business Development) manages NPOKI’s growth and sustainability. Building on her experience in designing and managing field based programs throughout Africa, MK brings an innovative, practical approach to NPOKI’s new business development activity. She is recognized for her skills in integrative program strategy, always seeking new ways to cross the boundaries between traditional sectors of international development.

As Vice-President/Africa (field-based) for the International Executive Service Corps (IESC), MK designed/managed activities in 40 of the 48 countries in Sub Saharan Africa. Key among these activities is her work with the development of BizAIDS, a cross sectoral methodology (health/business/legal) designed to mitigate the economic impact of HIV/AIDS on micro/informal businesses, their employees and their communities. She was also instrumental in positioning IESC Geekcorps programs for information technology/knowledge management/business development in the countries of Mali, Rwanda, Senegal, South Africa and Ghana. Her areas of expertise include: economic growth, new business development, innovative program design, responsible program management/oversight, strategic planning, budgeting, poverty alleviation/livelihoods, diaspora, responsible/pro-poor tourism, volunteer services, bilateral/multilateral donor negotiations, public/private partnership development, HIV/AIDS and business.

MK relocated from Africa to North Carolina late 2008 and brings a commitment to a strategic focus for development work based on meaningful public/private partnerships, as well as the integration of socio-economic factors in the overall context of health, governance and education.

Rachel YasskyRachel Yassky (Director of Consulting) has been involved in women’s rights advocacy for about 20 years, and has focused on gender, human rights and HIV for the past several years. Rachel is a lawyer/NGO project manager by profession, and has worked extensively in Nigeria and Uganda. She’s excited and happy to be a part of this new NPOKI community!

Rachel is the Executive Director and Founder of The Mirembe Project, providing organizational capacity-building, strategic, fiscal, and development advisory services to domestic and international non-governmental organizations. For three years, she was the Director of Agency Projects – the Chief Aide and Adviser to the Agency Chief of Staff for the New York City Office of Chief Medical Examiner – with responsibility for agency-wide and inter-agency initiatives, internal mission advancement, project design and execution. Initiatives included mass fatality incident preparedness planning, establishing national forensic sciences training program, spearheading revenue generation options for the DNA laboratory. She Led effort to license proprietary medical device technology developed by the agency. previously, she was the Project Director at the International HIV Program at Weill Cornell/ NY Presbyterian Hospital, where she led a three-year project providing medical education, organizational capacity-building and logistical support to clinics in Nigeria.

Rachel holds a BA in Cultural Anthropology from Swathmore College, a JD in International Human Rights from Yale Law School. and an MBA from the Yale School of Management.

Surya Sayed-GangulySurya Sayed-Ganguly (Chief Information Officer) consults on operational strategy and NPOKI’s global roster of projects, including special projects like MERIT and SBP. Previously, Surya was the CIO/Senior Director at the Asia Foundation in San Francisco, where he managed a global IT team that successfully upgraded all critical information and communication systems. That team won the InsideNGO’s Excellence Award for Information Technology in 2014.

Surya led the infrastructure consulting practice at NPower NY, including redesigning and teaching the technical curriculum of the award winning workforce development program Technology Service Corps (TSC), and leading the successful integration of TSC graduates into the managed service, infrastructure and database consulting practices. He also spent a year directing information services for a 400-staff Manhattan nonprofit offering housing, support services and HIV counseling to 1600 seniors.

Before moving to New York, Surya worked as Internet Architect at a Canadian financial services firm in Denver, CO; and as CTO of a managed security software startup, as part of the founding team that took it to acquisition in two years. After graduating the dot com world, for three years he worked as an international eRider, consulting for nonprofits, NGOs and the U.S. Government, including the Transportation Security Administration, the Earth Charter Initiative in Costa Rica, the Carnegie Endowment, WCLU in Seattle,, Anti-Racist Action and the Austin Wireless Alliance; leading technology strategy, training and project management. His focus in three years of authoring and deploying grassroots technology policy, was on appropriating and localizing technology. One example is a store-and-forward wireless mesh network that employed a mule (later upgraded to a Vespa), solar power and inexpensive wireless laptops to enable email communications, remote diagnostics and medical billing at a community health center in rural Costa Rica.

During his undergraduate years Surya worked for Microsoft and McKinsey & Company. He attended Whitman College for a B.A. in Mathematics, New York University for a J.D. in public interest law, and holds MCSD, CISSP & PMD-Pro certifications.

Surya likes most vehicles on two wheels, has ridden a motorcycle in 26 states and 5 continents, and often rides his Triumph to the NPOKI offices in Fort Greene, Brooklyn, when the bike’s engine computer will start.

Gregory CohenGregory Cohen (Director of Organization Development) is responsible for outreach to the NGO and donor communities, member relations, administrative and fiscal coordination, and agency operations. He coordinates NPOKI’s many activities with its partners and funders. Greg is based in Brooklyn, NY. Greg is also a Senior Associate with Cause Effective, a nonprofit resource development group and consults in in organizational development, fundraising, nonprofit start-ups and planning. He founded and served as Executive Director of Comprehensive Development, Inc. (CDI), a youth services organization. CDI was his fifth nonprofit start-up. CDI provides supports to 800 students a year, using over 200 volunteers. Manhattan Comprehensive and CDI have been the focus of a front page story in the New York Times and PBS’ NOW With Bill Moyers. Previously, Greg ran the housing development program at the New York Urban Coalition. Greg is a trainer in nonprofit ethics with the Institute for Global Ethics and a Guest Instructor for, “Fundraising For New Nonprofit Ventures” at NYU. He is a Vice Chair of the Nonprofit Coordinating Committee of NY and was a participant in Coro’s Leadership NY II.

Rodolfo MeliaRodolfo Melia (Senior Adviser) consults on NPOKI’s global roster of projects. Rodolfo has been involved in the field of Information Management within international nonprofit for over twenty years, starting in the early 90s, when he was living in Venezuela. Working at IPPF in London, Rodolfo led the development and deployment of the IPPF’s Integrated Management System, a comprehensive planning and reporting web-system. The system allows each individual country to manipulate their work plans, budgets, programmatic results and other data. 10 years later, the system still serves over 100+ country associations.

More recently, Rodolfo worked with the International AIDS Vaccine Initiative on the revamping of their operational systems, including an ERP implementation as well as the roll-out of SharePoint as a global Knowledge Management system. Currently (2013), Rodolfo has an small practice that supports system implementations at international NGOs. He blogs his work at Rodolfo lives with his family in London, UK.

William RolloWilliam (Bill) Rollo (Senior Consultant) has over 25 years of experience in both domestic and international nonprofit management. He was formerly the Executive Director of Northeast Florida AIDS Network (NFAN) before moving on to work with EngenderHealth, Planned Parenthood Federation of America, and Helen Keller International. He worked for and consulted with iNGOs on implementation of ERP systems and strengthening operations. He has a BA in Accounting with an emphasis in Information Systems, an MBA and holds Project Management Professional (PMP) certification through PMI, as well as, Business Intelligence certification from NYU SCPS.

Andrea MondelloAndrea Mondello (Collaboration Architect) has over seven years of SharePoint implementation experience, working with nonprofits as small as several employees and as large as multi-national organizations with over 15,000 SharePoint users. She has presented at and moderated several SharePoint conferences for international NGOs. Her industry experience includes work with digital agencies, pharma (PDPs), publishing, global advertising and international development. She also has over ten years of web site project management experience.

Andrea is a Microsoft Certified Technology Specialist, a certified Electronic Records Management Practitioner, a certified Information Professional, and a member of the Dutchess County (NY State) Regional Chamber of Commerce’s IT Committee.

Jillaine SmithJillaine Smith (Senior Consultant) has over 20 years’ experience in leadership positions in both nonprofits and foundations. She pioneered early use of nonprofit Internet communications while at the Institute for Global Communications (1989-1996); developed and led the Benton Foundation’s program in “Strategic Communication in the Digital Age;” designed and facilitated action learning peer groups and skill-building programs for Grantmakers for Effective Organizations (2006-2009); has written and spoken extensively about trends in nonprofit communications, management and capacity building as well as grantmaking practices that support nonprofit effectiveness.

As an organizational development consultant, Jillaine coaches nonprofit leaders to assess, build and strengthen the organizational readiness to implement their initiatives. Her services include: designing and facilitating strategic retreats, peer learning opportunities and workshops coaching leaders and other individuals through organizational, professional and personal change conducting environmental scans / stakeholder analyses researching, writing and editing trends reports.

In addition to a BA in Communication from UC San Diego, Jillaine holds a certificate from Georgetown University in Organization Development and she completed the Coaches Training Institute. She has served on several nonprofit boards, including Green Media Toolshed, the Nonprofit Technology Enterprise Network, the Institute for Global Communications and iEARN-US: the International Education and Resource Network.

Lissette Bernal-Cruz (Senior Consultant) is a certified KM professional with extensive experience working in fast-paced and dynamic international organizations. She has a solid track record of successfully building organizational capacity to leverage knowledge capital and brings to the NPOKI team diverse hands-on experience in training and knowledge management, including the development of training resources that are purpose-driven and responsive to trainee needs.

In the past, Lissette as worked as a Knowledge Management Manager at the Rockefeller Foundation, a Knowledge Management Coordinator under the RESPOND and ACQUIRE Projects at EngenderHealth, and as an Executive program Officer at AVSC International. Lissette has a BA from Boston University and a Master of International Affairs, Economic and Political Development with a focus on Public Health from the School of International and Public Affairs at Columbia University.

Noah LeffNoah Leff (Senior Consultant) provides expertise in nonprofit financial operations, analysis and strategy to the NPOKI team. He has over 14 years of experience working with nonprofits and government agencies on budget and grants management, revenue maximization, financial operation planning, cash forecasting and overall financial strategy, financial analysis and reporting.

In addition to his consulting work, he also serves as Director of Finance at the Touch Foundation, and organization that builds health care capacity in sub-Saharan Africa. Previously he served as Chief Financial Strategist at Freelancers Union, where he built budgets in excess of $100 million and oversaw cost containment for the organization’s insurance company subsidiary, and as Vice President for Budgets at Seedco, where he built and managed budgets in excess of $60 million and oversaw the fiscal operations of $30 million in pass-through grants to over 75 nonprofit sub-recipients. His expertise includes federal grants management and cost allocation, and he has managed numerous financial and A-133 audits.

Noah has a BA from Wesleyan University and an MPA with a concentration in Community Development Finance from the School of International and Public Affairs at Columbia University.

Rodolfo MeliaAnell Beetge (Senior Consultant) has more than 10 years’ experience in the implementation of ERP systems and has served as team lead in two major software implementation projects for iNGO’s over the last four and a half years. Both endeavors improved the individual organization’s transparency to both government and non-government funders.

As a qualified Business Analyst, she helps stakeholders to define and verbalize their own outcomes, and when outcomes are externally prescribed, helps the group develop, implement, and “own” action steps to achieve the outcomes. She also facilitates international senior management sessions, providing a clear understanding of cause and effect based on identification of the relationships and behaviors within a model, context, or scenario.

Anell has developed new methods that help participants achieve specific learning outcomes during implementations and user acceptance testing, introducing Change Management as part of successful implementations. She builds rapport with stakeholders during a project, and encourages collaboration between developers and end users throughout the deployment process, ensuring the acceptance of change versus abandonment.

One of the highlights in her career was co-presenting at the InsideNGO Annual Conference in Washington, DC in 2013. She has also been a guest speaker at several local NGO product introduction sessions in South Africa, which she calls home.

Akuba DolphyneAkuba Dolphyne (Senior Consultant) is a health informatics and ICT4D specialist with extensive experience implementing health information systems in Africa to support the sustainable development of human resources for health. Originally from Ghana, Akuba has lived, worked, and been educated in both Ghana and the US. She holds a BA in Mathematics and Computer Science, MS in Public Health, and MS in Information Technology.

Akuba has worked with several international health implementing partners including I-TECH, EngenderHealth, and Jhpiego, on USAID, PEPFAR and HRSA projects in Africa involving the use of ICT4D to better capture M&E data and make it accessible for data for decision-making. Her work has involved advising senior staff of Ministries of Health, international implementing partners, and local NGOs on the implementation of ICT solutions for M&E to help achieve their visions for development projects.

Kari ThorstensenKari Thorstensen (Senior Consultant) Kari’s passion is helping companies bridge the communication gap between business/marketing and IT. Combining her technical knowledge with her experience in market research, user interface design, and project management, Kari helps her clients develop innovative and effective applications that meet the market’s needs, match with internal business processes, and provide a positive user experience.

Kari’s twelve years of experience come from both sides of the desk: internally as a senior executive of product management for a software start-up, and externally as the director of client strategies for a Web development and design firm. She has helped develop new internet technology products and solutions for some of the world’s leading corporations — including Global Crossing, Microsoft and Frank Russell — resulting in streamlined operations, improved customer relationships, expanded sales opportunities, and their entrance into new markets.

Kari has worked with clients from a broad set of industries including gaming, ecommerce, not-for-profit, technology and telecommunications. Her clients include IAVI, Microsoft,, Global Crossing, IPC, Muzak, Westcom, the Surdna Foundation and AT&T Wireless.

Matt Kershnar Matt Kershnar (Senior Consultant) started his technology career at a healthcare dot com in San Francisco. After moving to New York City, he worked for NPower, a nonprofit whose mission is to help other nonprofits align their technology needs to their mission. As a project manager at NPower, he worked with dozens of nonprofits on projects ranging from project management for web and application development, to network infrastructure renewals. His clients included Community Access, Uncommon Schools, the Knowledge is Power Program (KIPP), Yorkville Common Pantry and Big Brothers Big Sisters. In 2006 he started Komodo Systems, which focuses on providing quality IT services to nonprofits in the New York City area. Matt has traveled to various countries in Europe, North Africa, Central America and Asia. Matt is currently the Director of IT at Planned Parenthood Federation of America (PPFA). In his free time you will find him at the Prospect Park Tennis Center, at a city mini-golf course, or stuffing his face at the great restaurants in New York City.