NPOKI

Connecting The Information Dots – 2015 Schedule


 2015 Calendar

Topic, Date/Time Details Presenters

Developing An International Project Management System On Salesforce


Tues, January 13 @ 11:30AM – 12:45 PM ET


PowerPoint_Download


Webinar Recording

This case study examines ECOS (The Efficient Collaborative Operating System), a custom project management system. We’ll discuss how the American Red Cross – International Services Division used the Salesforce platform to achieve increased efficiency and impact in managing humanitarian aid projects and how it “…revolutionized the way we work.”

Join Sonia Karkare, Senior Program Manager, and her team for this informative webinar. Learn about the many challenges they faced, both as a non-profit and as an international humanitarian organization, and learn how the experience of building ECOS could benefit your organization.

NPOKI


n-Village


Sonia Karkare, Senior Program Manager, American Red Cross – International Services Division


 

GeoPoll – Mobile Survey Platform


Tues, February 10 @ 11:30AM – 12:45 PM ET


PowerPoint_Download


Webinar Recording


 

  •  Are you able to survey large populations (both urban and/or rural) in the countries where you work? Can you target sub-sets to reach the specific audience you want?
  • Do you take advantage of mobile phone technology to collect your survey data?
  • Can you easily collect demographic information with your surveys?
  • Are your results available within days of a survey run?

GeoPoll is a mobile surveying platform with a database of nearly 200 million users in the developing world. They connect researchers, businesses, and aid organizations directly to mobile phone users in just about every country in the world, reaching everyone from dense urban areas to remote villages. While conventional paper-based poll can take several weeks (or more) and reach a limited number of respondents, using mobile phones technology can reduce that time to days.

Please join Amy Sweeney, Director of Client Business Development at GeoPoll, and Kai Hopkins, Senior Consultant at Keystone Accountability to learn more about how our community is using GeoPoll to access individuals in traditionally hard-to-reach areas, including areas with little internet penetration and conflict zones.

GeoPoll1

 NPOKI


n-Village


Amy Sweeney, Director of Client Business Development, GeoPoll


 

 

Systmapp: Cloud-based Monitoring, Planning, and Knowledge Sharing


Tues, March 10 @ 11:30AM – 12:45 PM ET


PowerPoint_Download


Webinar Recording


What does a program/project manager need to see to make decisions? Collecting relevant data is just step one in the process. The Systmapp Team, working with the Boston Consulting Group at the UN World Food Programme, started with a blank slate. The result was a novel three-step approach to managing information, intelligently helping managers:

  • Assess programs: structure and visualize existing monitoring data to prompt decision making
  • Plan improvements: use knowledge from around the organization to inform decision making
  • Review progress: visualize change and collect learning

Systmapp is a dynamic platform that goes beyond data into a novel approach to management – linking monitoring, strategic planning, and knowledge management to close the learning loop.

Systmapp1Systmapp3

 NPOKI


n-Village


Ajay Anand, Founder, Systmapp

Sonali Wickrema, Former Head of Programme, Ethiopia Country Office, United Nations World Food Programme


 

 

Microsoft OneNote – A Hidden Gem in the Nonprofit Toolbox

(a NetHope Webinar)


Tues, April 7 @ 11:00AM – 12:00 Noon ET


PowerPoint_Download


Webinar Recording


 

Microsoft’s versatile Office Suite includes many popular applications, like Word, Excel, PowerPoint, and Outlook. These apps are essential productivity tools in our nonprofit toolbox. But hidden among the gems are a few that are not so well known, including Lync, Publisher, and the application that we’ll focus on in this webinar: Microsoft OneNote.Often compared to Evernote, OneNote is described in Wikipedia as “…a computer program for free-form information gathering and multi-user collaboration. It gathers users’ notes (handwritten or typed), drawings, screen clippings and audio commentaries. Notes can be shared with other OneNote users over the Internet or a network.” Users, though, are more than enthusiastic:

“A terrific way to get organized!”

“…this is the app that I wish I had when I was a student. I would have killed to use something like this in high school and college…”

“You can be a lot more productive and get things done faster on OneNote, if you’re worried that your work won’t get saved, it gets saved automatically to ‘the cloud,’ so you can work on it online and offline.”

“It is super simple to collaborate and save group work. To me, that is really the major benefit of this program- the sharing and collaboration.”

Please join Mike Tholfsen, Principal Program Manager for OneNote at Microsoft, Ari Schorr, Product Marketing Manager for OneNote at Microsoft, and Duncan Drury, International Operations Manager at Christian Aid, to learn about OneNote and see how your colleagues at nonprofit organizations use OneNote as a collaborative, productivity tool.

 NetHope


Mike Tholfsen, Principal Program Manager for OneNote at Microsoft


Ari Schorr, Product Marketing Manager for OneNote at Microsoft


Duncan Drury, International Operations Manager, Christian Aid


 

ICT in M&E – Enterprise Systems

(InsideNGO Webinar)


Tues, May 12 @

11:30AM – 12:45 PM ET


PowerPoint_Download


Webinar Recording


 

This year’s hot topic in the international nonprofit community seems to be the use of information and communications technologies in support of monitoring and evaluation activities. What was once the domain of paper, Excel spreadsheets, and statistical analysis tools, has now exploded into a universe of possibilities with diverse solutions like mobile phones and mobile apps for data collection, data warehouses for aggregating and mapping data, and project / program / enterprise M&E systems.Staff are doing their best to wade through the many options and resources available in order to decide which solutions are best for their organizations, but that process can be overwhelming.During this webinar, we focus on Enterprise M&E systems and will tackle questions such as:

  • How do you decide whether to build or buy?
  • What’s appropriate for small, medium, and large organizations?
  • What ongoing maintenance and support is required?

Join Volunteers for Economic Growth Alliance (VEGA), NPOKI, and a panel of iNGO staff as they discuss Enterprise M&E System options, strategies, and best practices.

 NPOKI


Volunteers for Economic Growth Alliance


 

 

Today’s Finance Team: From Money to Mission


Tues, June 9 @

11:30AM – 12:45 PM ET


PowerPoint_Download


Webinar Recording


 

modern financial analysisNonprofits face many challenges, including impact measurement, transparency, and new donor expectations. These challenges are felt in the CFO’s office, where return on investment (ROI) in the mission is as essential as accurate financials. In effect, the CFO and the finance team are now charged with empowering program staff, as well as producing a timely budget vs. actual report. Addressing these challenges often creates a division between financial compliance and financial planning & analysis (FP&A). CFOs now recognize that a properly run FP&A team can motivate mission impacts, and are important partners with their customers – the program staff. The DNA, personality, staffing, and activities of an effective FP&A team are quite different from traditional financial compliance.Join David Geilhufe, Senior Director, Corporate Citizenship & Nonprofit Vertical at NetSuite, as we discuss the mandates, staffing, personalities, and technologies that allow a CFO to effectively address both compliance and mission for the organization.  NPOKI


n-Village


David Geilhufe, Senior Director, Corporate Citizenship & Nonprofit Vertical, NetSuite


Ingrid Rasmussen, Director of Financial Planning & Analysis, Helmsley Charitable Trust

Mobile Engagement: Easy as Sending an Email!


Tues, July 14th @

11:30AM – 12:45 PM ET


PowerPoint_Download


Webinar Recording


 

Join our friends at VOTO Mobile as they discuss their mobile phone notification and survey platform – a new technology that allows development practitioners to communicate with the poorest 3 billion people using their mobile phones. Their latest tools make communication to the “edge of the network” as easy as sending an email! They’ll dive into case studies by large organizations (such as the World Bank) as well as smaller, local NGOs, and explore a range of tools that VOTO offers, include messaging campaigns, behavior change, monitoring surveys, national polls, etc. VOTOAbout VOTO Mobile: VOTO Mobile is a fast growing social enterprise with offices in Ghana, Canada, the US, and Zimbabwe (soon Senegal, Kenya and India). VOTO’s services help their partners distribute and collect information by engaging difficult-to-reach populations through their mobile phones. They specialize in interactive voice calls (including IVR) and SMS in local languages, instantly reaching across distance and literacy barriers. In the 30 months since their launch, their product has been used by 450 organizations to reach over 500,000 people across 26 countries (18 in Africa). Some of their most active partners include: the World Bank, UNICEF, UNDP, Ghana Health Services, Stanford University, McKinsey & Company, the Bill & Melinda Gates Foundation, Facebook, MIT, IDEO.org, Camfed, ONE Campaign, FHI360 and Equal Access. NPOKI


n-Village


Louis Dorval, Cofounder and Chief Program Officer, VOTO Mobile


Suhuyini Shani S. Zango, Operations Associate, VOTO Mobile – Ghana


 

Domain Name Strategies for iNGOs


Tues, August 11th @

11:30AM – 12:45 PM ET


PowerPoint_Download


Webinar Recording


 

Somewhat quietly, the Internet has exploded. Where most people are used to .ORG, .COM, .NET, and perhaps their own country code (.ES for Spain, .CO.UK in the UK), there are now over 600 new top-level domains to the right of the dot and growing. From .NGO and .ONG to .WEBSITE to .SUCKS (yes, that’s a legitimate domain), from locales like .NYC or .TOKYO to domains in non-European character sets, there are many more choices for building an online presence or campaign.

Domain names and internet concept

There are also more chances for confusion, as less than 25% of worldwide internet users are aware of this expansion. There is potential for donors, partners, and clients to be fooled into clicking phishing emails, going to fake sites or even installing malware because of name confusion.

Join Howard Greenstein, COO at DomainSkate, and Surya Sayed-Ganguly, CIO at the Asia Foundation, to discuss the domain expansion, domain name strategies, how you can benefit from the branding opportunities, and how you can protect your organization from exploitation in this new world

 NPOKI


n-Village


Howard Greenstein, COO, DomainSkate


Sayed-Ganguly, Sr. Director of Global Information Services, The Asia Foundation


Customizing DHIS2 For Nonprofits: It’s Not Just About The Software


Thurs, September 10 @

11:30AM – 12:45 PM ET


PowerPoint_Download


Webinar Recording


 DHIS2 Quick Start


Monitoring and evaluation systems often fail: they go wildly over budget, or over schedule, or don’t deliver what they promised, or all three. Yet funders expect nonprofits – even small ones – to evaluate their programs as though it’s a simple task. Why are M&E systems so difficult to implement? And how can we make them less expensive and more useful?

LogicalOutcomes, a Canadian non-profit organization that provides evaluation and consulting to support collective impact, was recently tasked with identifying software that might have a decent chance of success for a large NGO. They carried out interviews with over a dozen international NGOs, reviewed the literature on performance management, and compared about 30 software programs.

In this webinar, we’ll share their findings:

  • What nonprofits want from monitoring and evaluation software, and why they don’t usually get it.
  • Why DHIS may be the best choice for the nonprofit sector.
  • How DHIS can be used to build a common evaluation platform for nonprofit services.

LogicalOutcomes is in the process of developing a quick-start version of DHIS for NGOs that will include standardized indicators, templates for data sets and reports, generic user roles and so on, complete with a separate hosted instance for each organization.

Please join Dr. Gillian Kerr, President at LogicalOutcomes, and Martha McGuire, former President of the Canadian Evaluation Society, as they discuss the barriers to implementing a successful enterprise monitoring & evaluation system at iNGOs, and evaluate DHIS as potential solution.

 NPOKI


n-Village


Dr. Gillian Kerr, President, LogicalOutcomes


Martha McGuire, Director, LogicalOutcomes


Customizing DHIS2 For NonProfits, Part II – Technical Deep Dive


Tue, Oct 13 @

11:30AM – 12:45 PM ET


PowerPoint_Download


Webinar Recording


 DHIS2 Quick Start


On September 10, as part of the CONNECTING THE INFORMATION DOTS Webinar Series, we hosted Customizing DHIS2 For Nonprofits: It’s Not Just About The Software. In that webinar, Dr. Gillian Kerr and Martha McGuire of LogicalOutcomes shared their findings from a white paper that addressed the problems with monitoring & evaluation systems for nonprofits, and compared existing software solutions. They also discussed their approach to a DHIS2 Quick Start implementation.  The webinar was hugely successful with almost 200 registrants.

Given the number of questions and interest, we’ve decided to continue the conversation, since it is both timely and important to our community. On Tuesday, October 13th, 2015 from 11:30AM to 12:45PM ET, we will present: Customizing DHIS2 for iNGOs – Part II

Joining Gillian and Martha will be Steven Uggowitzer, Senior Architect, Health Information Systems, ICT4D. Many of you may know Steven from his work at the World Health Organization and his role as the Senior Architect for the Health Metrics Network. Currently, Steven is helping organizations to implement DHIS2, and is working with Logical Outcomes to develop their DHIS2 Quick Start application.

In Part II, we’ll briefly summarize the content from the original webinar, and then go into depth about the process of testing and deploying DHIS2. We’ll address some technical issues, and we’ll allow more time for your questions. Please join us for this new webinar.

NPOKI


N-Village


Dr. Gillian Kerr, President, LogicalOutcomes


Martha McGuire, Director, LogicalOutcomes


Steven Uggowitzer, Principal, Entuura Ventures

CSPro: Census and Survey Processing System


Tues, November 10 @ 11:30AM – 12:45PM ET


PowerPoint_Download


Webinar Recording


 

 The Census and Survey Processing System (CSPro) is a public domain software package used by hundreds of organizations and tens of thousands of individuals for entering, editing, tabulating, and disseminating census and survey data. CSPro is designed to be as user-friendly as possible, yet powerful enough to handle the most complex applications. It can be used by a wide range of people, from non-technical staff assistants to senior demographers and programmers.CSPro now supports data collection on mobile devices including Android tablets and smart phones as well as Windows tablets.

CSPro is used in over 160 countries. Leading statistical agencies in the developing world use CSPro to process census and survey data. Non-governmental organizations (NGOs), colleges and universities, hospitals, and private sector groups also use CSPro for survey work. CSPro can be used to process censuses and surveys of any size and has been used to process the census data for both Djibouti (less than one million people) and Indonesia (more than 235 million). Examples of uses of CSPro include:

  • Censuses (population and housing; agriculture; and economic)
  • Demographic and labor force surveys
  • Household income and expenditure surveys
  • Major international projects such as the Demographic and Health Surveys (DHS), Living Standards Measurement Study (LSMS), and Multiple Indicator Cluster Survey (MICS)

Join Glenn Ferri, Assistant Division Chief, International Programs, Population Division at the U.S. Census Bureau, and Stan Mierzwa, Director, Information Technology at Population Council, as they share the features and benefits of CSPro, especially for an iNGO audience.

NPOKI


N-Village


Glenn Ferri, Assistant Division Chief, International Programs, Population Division, U.S. Census Bureau


Stan Mierzwa, Director, Information Technology, Population Council

Information Security & Data Privacy: Why NGOs Need to Pay Attention


Weds, December 9 @ 11:30AM – 12:45PM ET


PowerPoint Download


Webinar Recording


 

Many corporations – including SONY, Target, Home Depot, JP Morgan, and Blue Cross – have experienced major data breaches. The question is “Should the NGO sector be concerned?” Simply, YES.

  • Funders are beginning to require organization’s data security plan in proposals.
  • The EU is implementing more stringent requirements on data privacy.
  • The trend appears for developing countries to adopt EU standards.

Many think because the words “information” and “data” are involved, that this is an IT issue. It is not. Rather, it is both a risk and compliance issue, and requires the full attention of the entire organization.

This webinar will provide an overview of the current landscape of information security:

  • We’ll compare US and EU data privacy regulations, and discuss how that can impact your staffing and policies.
  • We’ll examine our vulnerabilities as organizations working in a global environment.
  • We’ll share the direction in which many funders are moving.
  • We’ll hear how one organization is proactively assessing their vulnerabilities and implementing a data security strategic plan.
  • We’ll learn how your organization can begin to conduct its own risk assessment.

This is a complex, trending issue and the Connecting the Information Dots webinar series plans to highlight other related topics in the future. Join us for Part 1 of a multi-part series.

 Michael Duggan, Chief Information Officer, Trócaire, the Irish Catholic Agency for International Development


Joel Urbanowicz, Manager of the Deployment Services Team, Global Knowledge and Information Management, Catholic Relief Services


Branko Bokan, Senior Information Security Engineer, Apextech LLC

 


2014 Calendar

Topic, Date/Time Details Presenters
Executive Summary: Analysis of InsideNGO’s Annual Software Survey


Tues, January 14 @ 11:30AM – 12:45PM ET


PowerPoint Download


Webinar Recording


 

Each year, InsideNGO conducts a software survey among its 300+ member organizations. The results inform our community about who’s using what, and provides resources for helping INGOs to navigate the maze of software products and solutions that may or may not be appropriate.

In this webinar, we’ll review the results of the InsideNGO survey, highlighting the most widely used systems. We’ll compare the results with previous surveys. We’ll also discuss the trends for 2014. What are many organizations talking about and planning to address this year? What are the “hot topics”?

NPOKI


n-Village


Marie McNamee, Director of Programs, HR, IT and Legal, InsideNGO


Brooke Kassner, Program Associate, InsideNGO


Elizabeth Pope, Director of Research and Operations, Idealware

Creating an M&E Custom Solution – a Case Study


Tues, February 11 @ 11:30AM – 12:45PM ET


PowerPoint Download


Webinar Recording


 

Creating a custom M&E solution has very unique risks and rewards that are different from the approach of selecting a pre-built, solution out-of-the-box.We will explore the decision process and possible risk factors in executing this custom development plan. We will hear from Ipas, which in early 2012 selected implemented Microsoft CRM as the software platform for both its traditional business development functions as well as its monitoring and evaluation functions. The Ipas M&E staff will present the results and major challenges of the two year M&E project. NPOKI


n-Village


Amy Vincus,Ipas Research and Evaluation /CRM Project Director


Emily McMahon, Ipas Research and Evaluation/CRM Project Team Lead


Eric Jones, IPAS IT

Knowledge Management / Content Management / Publishing and Workflow


Tues, March 11@ 11:30AM – 12:45PM ET


PowerPoint Download


Webinar Recording

This is a repeat of our most popular webinar: Delivering the right information, to the right person, at the right time and in the right format is an objective of every organization. We will explore real world challenges and then look at how bringing together best practices and cutting edge technology can unlock knowledge within and outside the organization. NPOKI


Igal Rabinovich- CEO, n-Village


Laura Raney, Strategic Communications and Knowledge Management Advisor
at Jhpiego

Cloud Based Solutions For Better Managing Projects And Data In International
Development – A DevResults Case Study


Tues, April 8 @ 11:30AM – 12:45PM ET


PowerPoint Download


Webinar Recording

 

 It’s fair to say that international development NGOs universally struggle to keep track of their programs and data. As a result, we are unable to make decisions in real-time or sufficiently communicate with our diverse stakeholders. Judging by the amount of content generated on the subject of accountability and transparency, it is clear that the international development community needs to be better at tracking, using, and reporting data.What is not clear is how to get from where we are to where we want to be.In this webinar, we will speak with the DevResults team to hear how they define and approach this pervasive challenge, including:

  • Getting to “big data”
  • Friction in data collection, management, and reporting
  • Solutions for solving the problem
  • Intro to DevResults approach and software
NPOKI


n-Village


Herb Caudill – Founder/CTO, DevResults


Joris Vandelanotte – Deputy Director Results and Measurement, Pact


 

 

Best Of Breed: Bringing Together Financial, Grant, and Donor Management
Systems


Tues, May 13 @ 11:30AM – 12:45PM ET


PowerPoint Download


Webinar Recording


 

 We will explore best practices for evaluating and identifying appropriate tools for managing the unique business and technical challenges facing INGOs.  We will also discuss the merits of both the best-of breed approach and moving to cloud-native tools to achieve efficiencies in both spend anddeployment worldwide, including:

  • Understanding the pros/cons of using a single vendor
    (suite) approach to technology versus assembling a best-of-breed set of
    applications
  • Using common financial dimensions across applications to
    optimize grant management, budgeting and financial reporting
  • Providing visibility across the organization to shorten
    decision cycles and boost effectiveness
 NPOKI


n-Village


Jacqueline Tiso, CEO, JMT Consulting Group


Richard Graham, VP of Finance and Administration, Grameen America


 

 

NGOs And Effective Use of Social Media – The What, Why and How


Tues, September 16 @ 11:30AM – 12:45PM ET


PowerPoint Download


Webinar Recording


 

 

 Social media plays an increasingly important role for NGOs looking to get their message out to the world and to promote conversation among its stakeholders.

  • What should be an NGO’s Social Media Goals – What audiences are they trying to reach: Funders? Program beneficiaries? Other governmental and non-governmental stake holders?
  • Why should limited resources be used in social media channels? What are the benefits, and how do you measure them? What roles do IT and operations staff play in implementation?
  • How do you evaluate what networks and tools to use?
  • Who else in the organization is key for buy-in? How do you effectively involve them?
  • What does it look like when you execute successfully?

Join Adjunct Professor Howard Greenstein from NYU’s Heyman Center for Philanthropy and Fundraising, and Emily Bell, Marketing and Development Manager at More Than Me, as they lay out some specific steps to take when starting, or improving a program using social media.

 NPOKI


n-Village


Howard Greenstein, Adjunct Professor, NYU’s Heyman Center for Philanthropy and Fundraising


Emily Bell, Marketing and Development Manager, More Than Me


 

 

A Global Implementation of ERP in the iNGO Sector – A Case Study


Tues, October 14 @ 11:30AM – 12:45PM ET


PowerPoint Download


Webinar Recording


 

  • Does your international nonprofit organization use a robust finance system at HQ while using a generic/standalone system like QuickBooks in the field?
  • Are you looking for ways to extend your finance system to all your field/regional offices?

This webinar presents an interesting case study discussing how the International Relief and Development (IRD) was able to extend its legacy, HQ-based Deltek finance system to its field offices.

Our presenters include Mladen Basaric, Director, Global Information Technology at International Relief and Development. Inc., and Marc Holliday, Director of Product Marketing at Deltek.

 NPOKI


n-Village


Mladen Basaric, Director, Global Information Technology, International Relief and Development. Inc.


Marc Holliday, Director of Product Marketing, Deltek

IT to IS: Cloudsizing Our Way to Reliable Information Services for iNGOs


Tues, November 11 @ 11:30AM – 12:45PM ET


PowerPoint Download


Webinar Recording


 

  •  Would you like to provide equal access to critical organizational information to every staff member, across all your offices?
  • Would you like to transition from a technology environment of disparate, inefficient systems and workarounds to a comprehensive, unified, online collaboration set of tools, complete with documentation, training, and branding?
  • Would you like to learn how to bring together staff representatives from all of your offices as a cohesive team focused on designing and implementing a bold new global technology strategy?

In this webinar, we explore one international development NGO’s amazing transformation in 18 months from in-house, heterogeneous IT infrastructure to outsourced, cloud-based information services. The drivers for this massive effort included:

  • Cost savings
  • Knowledge sharing
  • Process transparency
  • Organizational cohesion

We’ll discuss important success factors for this effort, including change management and the development of practical templates and tools to keep a large, multi-country operations project humming to completion on time and on budget.

This case study will focus on work done by The Asia Foundation (TAF). The OneTAF Team that implemented the new strategy rollout was recently awarded the InsideNGO 2014 Operational Excellence Award for Information Technology. Please join Surya Sayed-Ganguly, Director, Global Information Services, and Danny Anabieza, IT Manager, Global Information Services, TAF-Philippines, as they share with us their ambitious project.

 NPOKI


n-Village


Surya Sayed- Ganguly, Director, Global Information Services, The Asia Foundation (TAF)


Danny Anabieza, IT Manager, Global Information Services, TAF-Philippines


 

 

Building Online Communities


Tues, December 9 @ 11:30AM – 12:45PM ET


PowerPoint Download


Webinar Recording


 

Online Communities are a powerful tool that iNGOs can leverage to facilitate internal and external collaboration, knowledge and content sharing, as well as member engagement.  Successful online community building is connecting a group of people online and making them feel a part of something special. This ‘something special’ element is often overlooked. Many options exist in both public, private, and mixed mode community models.

In this webinar we’ll examine:

  • What does a successful online community look like? How is it started? Who should manage it?  How do we grow it?
  • What are the benefits of online communities? How do you measure success?
  • How can we build and maintain online communities with limited resources?
  • How do you evaluate what networks and tools to use?
  • Who else in the organization is key for buy-in? How do you effectively involve them?
  • What roles do IT, program, and operations staff play in implementation?

Join Ben Martin from Online Community Results, and Renata Barradas Gutierrez, Knowledge Management Specialist at the Global Disaster Preparedness Center, American Red Cross/International Federation of Red Cross and Red Crescent Societies, as they lay out some specific steps to take when starting or improving an online community.

NPOKI


n-Village


Ben Martin, Chief Engagement Officer, Online Community Results


Renata Barradas Gutierrez, Knowledge Management Specialist at the Global Disaster Preparedness Center, American Red Cross/International Federation of Red Cross and Red Crescent Societies


Registration

There is no fee for the webinars, but attendance is limited, so register early. Please register for the individual sessions you would like to attend. The registration links are in the Topic Grid above.

After registering, you will receive a confirmation email containing information about joining the webinar.

There is a limit of 100 attendees for each webinar – first come, first served – so if you are not able to access the webinar, we will send you a follow-up email with a link to the recording of the webinar and to the slide deck.

We anticipate quite an interest in the topics included, and suggest that you promote the webinar series to key colleagues within your organization with a direct interest in these topics, including Knowledge Management, Communications, M & E, Grants & Contracts, Finance, Program, and IT staff. If you have questions or comments about the Connect the Information Dots Webinar Series, please contact info@npoki.org.

Background

In 2012, NPOKI partnered with n-Village to explore possible solutions to meet the Monitoring & Evaluation (M&E) requirements for INFP organizations.  As we worked through the discovery process with the INFP community, a common question emerged – “what then?”  Our INFP partners made a strong statement that resolution of the M&E question was only a small part of the overall challenge that they faced in the current climate and foreseeable future.  Other issues included:

  • How do we connect our legacy information silos with the newer technologies being offered; such as ERP, mobile phone data collectors, business intelligence solutions, document management systems, contact relationship management systems etc.?
  • Beyond SharePoint and content management systems like Drupal, what’s being offered that we should explore?
  • Where do custom data warehouses and “the cloud” fit into the puzzle?
  • How do INFPs, with limited resources (people, time, money), ‘connect the information dots’?

In response to the needs expressed by the INFP community, we expanded the scope of our research to address these larger questions of how to streamline the process of collecting, managing, analyzing, reporting and communicating within and outside the organization.  Our approach was to research the available solutions, see how each could be integrated and fill in any gaps that remained.  And most importantly, we did not want to re-invent the wheel.

In 2013, InsideNGO formally joined the conversation, and we presented a series of  8 biweekly webinars that demonstrated the possibilities available when we ‘connect the information dots’ – defining, collecting, managing and sharing information inside and outside the organization. We looked at specific solutions implemented by our member organizations, and demonstrated interesting products from various vendors and implementation consultants. We chose to focus on those that provided new value to the INFP sector and/or that worked in low resource areas.  William Lester, Executive Director, NPOKI, and Igal Rabinovich, CEO and Founder, n-Village moderated the original webinar series. The topics included:

  • Knowledge Management / Content Management / Publishing and Workflow
  • M&E with DHIS2
  • SharePoint – Leveraging our Investment
  • Global Accounting
  • Project Management using PMD Pro 1, SmartSheet
  • An Integrated Approach to Award and SubAward Management
  • iHRIS: Open Source Health Workforce Information Systems
  • TaroWorks: Mobile & Cloud Tools to Manage Field Operations, Data Collection and Data Analysis

Most of the past webinar recordings are available, along with the slide deck.

LeaderNet Seminar: Monitoring and Evaluating Knowledge Management in Global Health Programs

From the Global Health Knowledge Collaborative [GHKC]

Please join us for an upcoming LeaderNet seminar on the topic of Monitoring and Evaluating Knowledge Management in Global Health Programs. (https://leadernet.org/groups/seminar/me-for-km-programs-seminar-september-17-18/)

Routinely using Knowledge Management (KM) approaches can energize staff, increase effectiveness, support improved programs, and contribute to better health outcomes. As we plan for the use of KM in global health and development, our need to monitor and evaluate its effectiveness grows. The Guide to Monitoring and Evaluating Knowledge Management in Global Health Programs (a GHKC product) introduces a new KM model for global health, as well as an adaptable set of indicators to help evaluate whether KM projects, activities, and tools are effective at supporting global health and development efforts.

Objectives of the Seminar:

  • Identify relevant indicators to measure KM activities
  • Become familiar with the contents of The Guide to Monitoring and Evaluating Knowledge Management in Global Health Programs

The seminar facilitators and moderators are Saori OhkubuSarah Harlan and Liz McLean.

We hope you can join the seminar! Please share this announcement with interested colleagues as well.

Best,

Sarah

Sarah V. Harlan, MPH  | Learning Director | Knowledge for Health (K4Health)

Johns Hopkins Bloomberg School of Public Health Center for Communication Programs (JHU∙CCP)
sarah.harlan@jhu.edu | www.k4health.org | 919-599-7315 | Skype: sarah_harlan | @K4Health

K4Health JHU-CCP

 

Connecting the Information Dots – Fall 2014

– A Webinar Series for International Not-for-Profit Organizations –

Fall/Winter 2014

 

NPOKI & n-Village, in partnership with InsideNGO, continues with its successful webinar series for international not-for-profit organizations (INFP) seeking solutions to address and integrate knowledge management, content management/publishing, monitoring and evaluation, use of ICTs, workflow, project management, financial management, and grant/partner management.

On Tuesday, December 9th, 2014 from 11:30AM to 1:00PM ET, we will present a webinar:

Building Online Communities

Online Communities are a powerful tool that iNGOs can leverage to facilitate internal and external collaboration, knowledge and content sharing, as well as member engagement.  Successful online community building is connecting a group of people online and making them feel a part of something special. This ‘something special’ element is often overlooked. Many options exist in both public, private, and mixed mode community models.

In this webinar we’ll examine:

  • What does a successful online community look like? How is it started? Who should manage it?  How do we grow it?
  • What are the benefits of online communities? How do you measure success?
  • How can we build and maintain online communities with limited resources?
  • How do you evaluate what networks and tools to use?
  • Who else in the organization is key for buy-in? How do you effectively involve them?
  • What roles do IT, program, and operations staff play in implementation?

Join Ben Martin from Online Community Results, and Renata Barradas Gutierrez, Knowledge Management Specialist at the Global Disaster Preparedness Center, American Red Cross/International Federation of Red Cross and Red Crescent Societies, as they lay out some specific steps to take when starting or improving an online community.

Registration:https://goo.gl/phx5El

See below for the calendar with session details and registration information.

2014 Calendar

Topic, Date/Time Details Presenters
Executive Summary: Analysis of InsideNGO’s Annual Software Survey


Tues, January 14 @ 11:30AM – 12:45PM ET


PowerPoint Download


Webinar Recording

Each year, InsideNGO conducts a software survey among its 300+ member organizations. The results inform our community about who’s using what, and provides resources for helping INGOs to navigate the maze of software products and solutions that may or may not be appropriate.In this webinar, we’ll review the results of the InsideNGO survey, highlighting the most widely used systems. We’ll compare the results with previous surveys. We’ll also discuss the trends for 2014. What are many organizations talking about and planning to address this year? What are the “hot topics”? NPOKI


n-Village


Marie McNamee, Director of Programs, HR, IT and Legal, InsideNGO


Brooke Kassner, Program Associate, InsideNGO


Elizabeth Pope, Director of Research and Operations, Idealware

Creating an M&E Custom Solution – a Case Study


Tues, February 11 @ 11:30AM – 12:45PM ET


PowerPoint Download


Webinar Recording

Creating a custom M&E solution has very unique risks and rewards that are different from the approach of selecting a pre-built, solution out-of-the-box.We will explore the decision process and possible risk factors in executing this custom development plan. We will hear from Ipas, which in early 2012 selected implemented Microsoft CRM as the software platform for both its traditional business development functions as well as its monitoring and evaluation functions. The Ipas M&E staff will present the results and major challenges of the two year M&E project. NPOKI


n-Village


Amy Vincus,Ipas Research and Evaluation /CRM Project Director


Emily McMahon, Ipas Research and Evaluation/CRM Project Team Lead


Eric Jones, IPAS IT

Knowledge Management / Content Management / Publishing and Workflow


Tues, March 11@ 11:30AM – 12:45PM ET


PowerPoint Download


Webinar Recording

This is a repeat of our most popular webinar: Delivering the right information, to the right person, at the right time and in the right format is an objective of every organization. We will explore real world challenges and then look at how bringing together best practices and cutting edge technology can unlock knowledge within and outside the organization. NPOKI


Igal Rabinovich- CEO, n-Village


Laura Raney, Strategic Communications and Knowledge Management Advisor
at Jhpiego

Cloud Based Solutions For Better Managing Projects And Data In International
Development – A DevResults Case Study


Tues, April 8 @ 11:30AM – 12:45PM ET


PowerPoint Download


Webinar Recording

It’s fair to say that international development NGOs universally struggle to keep track of their programs and data. As a result, we are unable to make decisions in real-time or sufficiently communicate with our diverse stakeholders. Judging by the amount of content generated on the subject of accountability and transparency, it is clear that the international development community needs to be better at tracking, using, and reporting data.What is not clear is how to get from where we are to where we want to be.In this webinar, we will speak with the DevResults team to hear how they define and approach this pervasive challenge, including:

  • Getting to “big data”
  • Friction in data collection, management, and reporting
  • Solutions for solving the problem
  • Intro to DevResults approach and software
NPOKI


n-Village


Herb Caudill – Founder/CTO, DevResults


Joris Vandelanotte – Deputy Director Results and Measurement, Pact

Best Of Breed: Bringing Together Financial, Grant, and Donor Management
Systems


Tues, May 13 @ 11:30AM – 12:45PM ET


PowerPoint Download


Webinar Recording

We will explore best practices for evaluating and identifying appropriate tools for managing the unique business and technical challenges facing INGOs.  We will also discuss the merits of both the best-of breed approach and moving to cloud-native tools to achieve efficiencies in both spend and
deployment worldwide, including:

  • Understanding the pros/cons of using a single vendor
    (suite) approach to technology versus assembling a best-of-breed set of
    applications
  • Using common financial dimensions across applications to
    optimize grant management, budgeting and financial reporting
  • Providing visibility across the organization to shorten
    decision cycles and boost effectiveness
NPOKI


n-Village


Jacqueline Tiso, CEO, JMT Consulting Group


Richard Graham, VP of Finance and Administration, Grameen America

NGOs And Effective Use of Social Media – The What, Why and How


Tues, September 16 @ 11:30AM – 12:45PM ET


PowerPoint Download


Webinar Recording

Social media plays an increasingly important role for NGOs looking to get their message out to the world and to promote conversation among its stakeholders.

  • What should be an NGO’s Social Media Goals – What audiences are they trying to reach: Funders? Program beneficiaries? Other governmental and non-governmental stake holders?
  • Why should limited resources be used in social media channels? What are the benefits, and how do you measure them? What roles do IT and operations staff play in implementation?
  • How do you evaluate what networks and tools to use?
  • Who else in the organization is key for buy-in? How do you effectively involve them?
  • What does it look like when you execute successfully?

Join Adjunct Professor Howard Greenstein from NYU’s Heyman Center for Philanthropy and Fundraising, and Emily Bell, Marketing and Development Manager at More Than Me, as they lay out some specific steps to take when starting, or improving a program using social media.

NPOKI


n-Village


Howard Greenstein, Adjunct Professor, NYU’s Heyman Center for Philanthropy and Fundraising


Emily Bell, Marketing and Development Manager, More Than Me

A Global Implementation of ERP in the iNGO Sector – A Case Study


Tues, October 14 @ 11:30AM – 12:45PM ET


PowerPoint Download


Webinar Recording

  • Does your international nonprofit organization use a robust finance system at HQ while using a generic/standalone system like QuickBooks in the field?
  • Are you looking for ways to extend your finance system to all your field/regional offices?

This webinar presents an interesting case study discussing how the International Relief and Development (IRD) was able to extend its legacy, HQ-based Deltek finance system to its field offices.

Our presenters include Mladen Basaric, Director, Global Information Technology at International Relief and Development. Inc., and Marc Holliday, Director of Product Marketing at Deltek.

 

NPOKI


n-Village


Mladen Basaric, Director, Global Information Technology, International Relief and Development. Inc.


Marc Holliday, Director of Product Marketing, Deltek

IT to IS: Cloudsizing Our Way to Reliable Information Services for iNGOs


Tues, November 11 @ 11:30AM – 12:45PM ET


PowerPoint Download


Webinar Recording

  • Would you like to provide equal access to critical organizational information to every staff member, across all your offices?
  • Would you like to transition from a technology environment of disparate, inefficient systems and workarounds to a comprehensive, unified, online collaboration set of tools, complete with documentation, training, and branding?
  • Would you like to learn how to bring together staff representatives from all of your offices as a cohesive team focused on designing and implementing a bold new global technology strategy?

In this webinar, we explore one international development NGO’s amazing transformation in 18 months from in-house, heterogeneous IT infrastructure to outsourced, cloud-based information services. The drivers for this massive effort included:

  • Cost savings
  • Knowledge sharing
  • Process transparency
  • Organizational cohesion

We’ll discuss important success factors for this effort, including change management and the development of practical templates and tools to keep a large, multi-country operations project humming to completion on time and on budget.

This case study will focus on work done by The Asia Foundation (TAF). The OneTAF Team that implemented the new strategy rollout was recently awarded the InsideNGO 2014 Operational Excellence Award for Information Technology. Please join Surya Sayed-Ganguly, Director, Global Information Services, and Danny Anabieza, IT Manager, Global Information Services, TAF-Philippines, as they share with us their ambitious project.

NPOKI


n-Village


Surya Sayed- Ganguly, Director, Global Information Services, The Asia Foundation (TAF)


Danny Anabieza, IT Manager, Global Information Services, TAF-Philippines

Building Online Communities


Tues, December 9 @ 11:30AM – 12:45PM ET


PowerPoint Download


Webinar Recording

Online Communities are a powerful tool that iNGOs can leverage to facilitate internal and external collaboration, knowledge and content sharing, as well as member engagement.  Successful online community building is connecting a group of people online and making them feel a part of something special. This ‘something special’ element is often overlooked. Many options exist in both public, private, and mixed mode community models.

In this webinar we’ll examine:

  • What does a successful online community look like? How is it started? Who should manage it?  How do we grow it?
  • What are the benefits of online communities? How do you measure success?
  • How can we build and maintain online communities with limited resources?
  • How do you evaluate what networks and tools to use?
  • Who else in the organization is key for buy-in? How do you effectively involve them?
  • What roles do IT, program, and operations staff play in implementation?

Join Ben Martin from Online Community Results, and Renata Barradas Gutierrez, Knowledge Management Specialist at the Global Disaster Preparedness Center, American Red Cross/International Federation of Red Cross and Red Crescent Societies, as they lay out some specific steps to take when starting or improving an online community.

NPOKI


n-Village


Ben Martin, Chief Engagement Officer, Online Community Results


Renata Barradas Gutierrez, Knowledge Management Specialist at the Global Disaster Preparedness Center, American Red Cross/International Federation of Red Cross and Red Crescent Societies

Registration

There is no fee for the webinars, but attendance is limited, so register early. Please register for the individual sessions you would like to attend. The registration links are in the Topic Grid above.

After registering, you will receive a confirmation email containing information about joining the webinar.

There is a limit of 100 attendees for each webinar – first come, first served – so if you are not able to access the webinar, we will send you a follow-up email with a link to the recording of the webinar and to the slide deck.

We anticipate quite an interest in the topics included, and suggest that you promote the webinar series to key colleagues within your organization with a direct interest in these topics, including Knowledge Management, Communications, M & E, Grants & Contracts, Finance, Program, and IT staff. If you have questions or comments about the Connect the Information Dots Webinar Series, please contact info@npoki.org.

Background

In 2012, NPOKI partnered with n-Village to explore possible solutions to meet the Monitoring & Evaluation (M&E) requirements for INFP organizations.  As we worked through the discovery process with the INFP community, a common question emerged – “what then?”  Our INFP partners made a strong statement that resolution of the M&E question was only a small part of the overall challenge that they faced in the current climate and foreseeable future.  Other issues included:

  • How do we connect our legacy information silos with the newer technologies being offered; such as ERP, mobile phone data collectors, business intelligence solutions, document management systems, contact relationship management systems etc.?
  • Beyond SharePoint and content management systems like Drupal, what’s being offered that we should explore?
  • Where do custom data warehouses and “the cloud” fit into the puzzle?
  • How do INFPs, with limited resources (people, time, money), ‘connect the information dots’?

In response to the needs expressed by the INFP community, we expanded the scope of our research to address these larger questions of how to streamline the process of collecting, managing, analyzing, reporting and communicating within and outside the organization.  Our approach was to research the available solutions, see how each could be integrated and fill in any gaps that remained.  And most importantly, we did not want to re-invent the wheel.

In 2013, InsideNGO formally joined the conversation, and we presented a series of  8 biweekly webinars that demonstrated the possibilities available when we ‘connect the information dots’ – defining, collecting, managing and sharing information inside and outside the organization. We looked at specific solutions implemented by our member organizations, and demonstrated interesting products from various vendors and implementation consultants. We chose to focus on those that provided new value to the INFP sector and/or that worked in low resource areas.  William Lester, Executive Director, NPOKI, and Igal Rabinovich, CEO and Founder, n-Village moderated the original webinar series. The topics included:

  • Knowledge Management / Content Management / Publishing and Workflow
  • M&E with DHIS2
  • SharePoint – Leveraging our Investment
  • Global Accounting
  • Project Management using PMD Pro 1, SmartSheet
  • An Integrated Approach to Award and SubAward Management
  • iHRIS: Open Source Health Workforce Information Systems
  • TaroWorks: Mobile & Cloud Tools to Manage Field Operations, Data Collection and Data Analysis

Most of the past webinar recordings are available, along with the slide deck.

KM Resources from Webinar

Here are some resources identifed during the Knowledge management Webinar on March 11, 2014:

Global Health Knowledge Collaborative (GHKC – formerly the Knowledge Management Working Group): www.globalhealthknowledge.org

KM4Dev: https://www.km4dev.org/

KM for Health and Development Toolkit: www.k4health.org/toolkits/km

Knowledge Management (KM) in Global Health Programs – USAID Global Health Learning: https://www.globalhealthlearning.org/course/knowledge-management-km-global-health-programs-0

FAO: ABC of Knowledge Management:
https://www.fao.org/fileadmin/user_upload/knowledge/docs/ABC_of_KM.pdf

Swiss Agency for Development and Cooperation Knowledge Management Toolkit:
https://www.sdc-learningandnetworking.ch/en/Home/Library?applState=detail&itemID=7333

USAID Learning Lab: www.usaidlearninglab.org

Agrilinks: https://agrilinks.org/

Research to Action: https://www.researchtoaction.org/

Asian Development Bank: https://www.adb.org/site/knowledge-management/main

LinkedIn: KM World, Gurteen’s KM Community, KM Edge, etc.

APQC (American Productivity & Quality Center): https://www.apqc.org/

NGO Connect.net: www.NGOConnect.NET

SID KM Workgroup: https://www.sidw.org/knowledge-management-workgroup

KDID (Knowledge Driven International Development, which includes Microlinks): https://kdid.org/

World Bank K4D

Connecting the Information Dots – 2014

 NPOKI  N-Village  InsideNGO

Connecting the Information Dots – 2014

– A Webinar Series for International Not-for-Profit Organizations –

NPOKI & n-Village, in partnership with InsideNGO, continues with its successful webinar series for international not-for-profit organizations (INFP) seeking solutions to address and integrate knowledge management, content management/publishing, monitoring and evaluation, use of ICTs, workflow, project management, financial management, and grant/partner management.

Last year hundreds of INFP staff joined us for our first webinar series. In 2014, many INGO’s will continue to look to strengthen the connections between their internal teams and external partners, donors, volunteers, and surrounding communities.  In doing so, they will continue connecting the dots between their information silos, deciding on how best to integrate new and existing platforms.  All this will have to be accomplished with an ever-shrinking pool of organizational resources and an ever-growing appetite for relevant and timely content. Beginning in January 2014, we will continue the webinar series with monthly presentations. This year’s topics will include:

  • Executive Summary: Analysis of InsideNGO’s Annual Software Survey
  • Creating an M&E Custom Solution – a Case Study
  • Knowledge Management / Content Management / Publishing and Workflow
  • Cloud Based Solutions For Better Managing Projects And Data In International Development – A DevResults Case Study
  • Best Of Breed: Bringing Together Financial, Grant, and Donor Management Systems

See below for the calendar with session details and registration information.

Background

In 2012, NPOKI partnered with n-Village to explore possible solutions to meet the Monitoring & Evaluation (M&E) requirements for INFP organizations.  As we worked through the discovery process with the INFP community, a common question emerged – “what then?”  Our INFP partners made a strong statement that resolution of the M&E question was only a small part of the overall challenge that they faced in the current climate and foreseeable future.  Other issues included:

  • How do we connect our legacy information silos with the newer technologies being offered; such as ERP, mobile phone data collectors, business intelligence solutions, document management systems, contact relationship management systems etc.?
  • Beyond SharePoint and content management systems like Drupal, what’s being offered that we should explore?
  • Where do custom data warehouses and “the cloud” fit into the puzzle?
  • How do INFPs, with limited resources (people, time, money), ‘connect the information dots’?

In response to the needs expressed by the INFP community, we expanded the scope of our research to address these larger questions of how to streamline the process of collecting, managing, analyzing, reporting and communicating within and outside the organization.  Our approach was to research the available solutions, see how each could be integrated and fill in any gaps that remained.  And most importantly, we did not want to re-invent the wheel.

In 2013, InsideNGO formally joined the conversation, and we presented a series of  8 biweekly webinars that demonstrated the possibilities available when we ‘connect the information dots’ – defining, collecting, managing and sharing information inside and outside the organization. We looked at specific solutions implemented by our member organizations, and demonstrated interesting products from various vendors and implementation consultants. We chose to focus on those that provided new value to the INFP sector and/or that worked in low resource areas.  William Lester, Executive Director, NPOKI, and Igal Rabinovich, CEO and Founder, n-Village moderated the original webinar series. The topics included:

  • Knowledge Management / Content Management / Publishing and Workflow
  • M&E with DHIS2
  • SharePoint – Leveraging our Investment
  • Global Accounting
  • Project Management using PMD Pro 1, SmartSheet
  • An Integrated Approach to Award and SubAward Management
  • iHRIS: Open Source Health Workforce Information Systems
  • TaroWorks: Mobile & Cloud Tools to Manage Field Operations, Data Collection and Data Analysis

2014 Calendar

Topic, Date/Time Details Presenters
Executive Summary: Analysis of InsideNGO’s Annual Software Survey


Tues, January 14 @ 11:30AM – 12:45PM ET


PowerPoint Download


Webinar Recording

Each year, InsideNGO conducts a software survey among its 300+ member organizations. The results inform our community about who’s using what, and provides resources for helping INGOs to navigate the maze of software products and solutions that may or may not be appropriate.In this webinar, we’ll review the results of the InsideNGO survey, highlighting the most widely used systems. We’ll compare the results with previous surveys. We’ll also discuss the trends for 2014. What are many organizations talking about and planning to address this year? What are the “hot topics”? NPOKI


n-Village


Marie McNamee, Director of Programs, HR, IT and Legal, InsideNGO


Brooke Kassner, Program Associate, InsideNGO


Elizabeth Pope, Director of Research and Operations, Idealware

Creating an M&E Custom Solution – a Case Study


Tues, February 11 @ 11:30AM – 12:45PM ET


PowerPoint Download


Webinar Recording

Creating a custom M&E solution has very unique risks and rewards that are different from the approach of selecting a pre-built, solution out-of-the-box. We will explore the decision process and possible risk factors in executing this custom development plan. We will hear from Ipas, which in early 2012 selected implemented Microsoft CRM as the software platform for both its traditional business development functions as well as its monitoring and evaluation functions. The Ipas M&E staff will present the results and major challenges of the two year M&E project. NPOKI


n-Village


Amy Vincus,Ipas Research and Evaluation /CRM Project Director


Emily McMahon, Ipas Research and Evaluation/CRM Project Team Lead


Eric Jones, IPAS IT

Knowledge Management / Content Management / Publishing and Workflow


Tues, March 11@ 11:30AM – 12:45PM ET


PowerPoint Download


Webinar Recording

This is a repeat of our most popular webinar: Delivering the right information, to the right person, at the right time and in the right format is an objective of every organization. We will explore real world challenges and then look at how bringing together best practices and cutting edge technology can unlock knowledge within and outside the organization. NPOKI


Igal Rabinovich- CEO, n-Village


Laura Raney, Strategic Communications and Knowledge Management Advisor
at Jhpiego

Cloud Based Solutions For Better Managing Projects And Data In International
Development – A DevResults Case Study


Tues, April 8 @ 11:30AM – 12:45PM ET


PowerPoint Download


Webinar Recording

It’s fair to say that international development NGOs universally struggle to keep track of their programs and data. As a result, we are unable to make decisions in real-time or sufficiently communicate with our diverse stakeholders. Judging by the amount of content generated on the subject of accountability and transparency, it is clear that the international development community needs to be better at tracking, using, and reporting data.What is not clear is how to get from where we are to where we want to be. In this webinar, we will speak with the DevResults team to hear how they define and approach this pervasive challenge, including:

  • Getting to “big data”
  • Friction in data collection, management, and reporting
  • Solutions for solving the problem
  • Intro to DevResults approach and software
NPOKI


n-Village


Herb Caudill – Founder/CTO, DevResults


Joris Vandelanotte – Deputy Director Results and Measurement, Pact

Best Of Breed: Bringing Together Financial, Grant, and Donor Management
Systems


Tues, May 13 @ 11:30AM – 12:45PM ET


PowerPoint Download


Webinar Recording

We will explore best practices for evaluating and identifying appropriate tools for managing the unique business and technical challenges facing INGOs.  We will also discuss the merits of both the best-of breed approach and moving to cloud-native tools to achieve efficiencies in both spend and
deployment worldwide, including:

  • Understanding the pros/cons of using a single vendor
    (suite) approach to technology versus assembling a best-of-breed set of
    applications
  • Using common financial dimensions across applications to
    optimize grant management, budgeting and financial reporting
  • Providing visibility across the organization to shorten
    decision cycles and boost effectiveness
NPOKI


n-Village


Jacqueline Tiso, CEO, JMT Consulting Group


Richard Graham, VP of Finance and Administration, Grameen America

NGOs And Effective Use of Social Media – The What, Why and How


Tues, September 16 @ 11:30AM – 12:45PM ET


PowerPoint Download


Webinar Recording

Social media plays an increasingly important role for NGOs looking to get their message out to the world and to promote conversation among its stakeholders.

  • What should be an NGO’s Social Media Goals – What audiences are they trying to reach: Funders? Program beneficiaries? Other governmental and non-governmental stake holders?
  • Why should limited resources be used in social media channels? What are the benefits, and how do you measure them? What roles do IT and operations staff play in implementation?
  • How do you evaluate what networks and tools to use?
  • Who else in the organization is key for buy-in? How do you effectively involve them?
  • What does it look like when you execute successfully?

Join Adjunct Professor Howard Greenstein from NYU’s Heyman Center for Philanthropy and Fundraising, and Emily Bell, Marketing and Development Manager at More Than Me, as they lay out some specific steps to take when starting, or improving a program using social media.

NPOKI


n-Village


Howard Greenstein, Adjunct Professor, NYU’s Heyman Center for Philanthropy and Fundraising


Emily Bell, Marketing and Development Manager, More Than Me

A Global Implementation of ERP in the iNGO Sector – A Case Study


Tues, October 14 @ 11:30AM – 12:45PM ET


Registration:https://goo.gl/S6yynQ

By far the largest hurdle for small to mid-sized NGOs receiving government funding is to get accustomed to the donor requirement of providing excruciating details about the direct, indirect, and overhead expenses associated with every item billed to the government in fulfillment of specific awards. Particularly if you receive funding from a government contract, it is not an easy task to create and maintain all the supporting accounting records.
This webinar will showcase how the International Relief and Development (IRD) delivers its ERP solution through a Cloud offering utilizing the Smart LOGIC platform and best practices. We will talk about issues shared by international development organizations and how a successful ERP implementation can benefit your organization.
NPOKI


n-Village


Mladen Basaric, Director, Global Information Technology, International Relief and Development. Inc.

IT to IS: Cloudsizing Our Way to Reliable Information Services for iNGOs


Tues, November 11 @ 11:30AM – 12:45PM ET


Registration: https://goo.gl/GgE2fh

Using the cloud to reduce IT costs is a familiar demand for most nonprofit CIOs. We explore one international development NGOs transformation from in-house, heterogeneous IT infrastructure to outsourced, cloud-based information services in 18 months. Cost savings were one driver, as were knowledge sharing, process transparency, and organizational cohesion. Critical success factors, including roadblocks and change management, will be discussed, along with practical templates and tools to keep a large, multi-country operations project humming to completion on time and on budget.This case study will focus on work done by The Asia Foundation (TAF). The OneTAF Team that implemented the new strategy rollout was recently awarded the InsideNGO 2014 Operational Excellence Award for Information Technology. NPOKI


n-Village


Surya Sayed- Ganguly, Director, Global Information Services, The Asia Foundation (TAF)


Danny Anabieza, IT Manager, Global Information Services, TAF-Philippines

Registration

There is no fee for the webinars, but attendance is limited, so register early. Please register for the individual sessions you would like to attend. The registration links are in the Topic Grid above.

After registering, you will receive a confirmation email containing information about joining the webinar.

There is a limit of 100 attendees for each webinar – first come, first served – so if you are not able to access the webinar, we will send you a follow-up email with a link to the recording of the webinar and to the slide deck.

We anticipate quite an interest in the topics included, and suggest that you promote the webinar series to key colleagues within your organization with a direct interest in these topics, including Knowledge Management, Communication, M & E, Grants & Contracts, Finance, Program, and IT staff. If you have questions or comments about the Connect the Information Dots Webinar Series, please contact info@npoki.org.

Connecting the Information Dots – a Webinar Series

NPOKI N-Village

Connecting the Information Dots

– A Webinar Series for International Not-for-Profit Organizations –

NPOKI & n-Village, in partnership with InsideNGO, will present a webinar series for international not-for-profit organizations (INFP) seeking solutions to address and integrate knowledge management, content management/publishing, monitoring and evaluation, use of ICTs, workflow, project management, financial management, and grant/partner management.

Introduction

About a year ago NPOKI partnered with n-Village to explore possible solutions to meet the Monitoring & Evaluation (M&E) requirements for INFP organizations.  As we worked through the discovery process with the INFP community, a common question emerged – “what then?”  Our INFP partners made a strong statement that resolution of the M&E question was only a small part of the overall challenge that they faced in the current climate and foreseeable future.  Other issues included:

  • How do we connect our legacy information silos with the newer technologies being offered; such as ERP, mobile phone data collectors, business intelligence solutions, document management systems, contact relationship management systems etc.?
  • Beyond SharePoint and content management systems like Drupal, what’s being offered that we should explore?
  • Where do custom data warehouses and “the cloud” fit into the puzzle?
  • How do INFPs, with limited resources (people, time, money), ‘connect the information dots’?

In response to the needs expressed by the INFP community, we expanded the scope of our research to address these larger questions of how to streamline the process of collecting, managing, analysing, reporting and communicating within and outside the organization.  Our approach was to research the available solutions, see how each could be integrated and fill in any gaps that remained.  And most importantly, we did not want to re-invent the wheel.

This webinar series offers presentations (1 – 1½ hour) demonstrating the possibilities available when we ‘connect the information dots’ – defining, collecting, managing and sharing information inside and outside the organization. We will look at specific solutions implemented by our member organizations, and demonstrate interesting products from various vendors and implementation consultants. Knowing that it is not possible to highlight every available solution, we have chosen to focus on those that may provide new value to the INFP sector and/or that may work in low resource areas. William Lester, Executive Director, NPOKI, and Igal Rabinovich, CEO, n-Village, moderate the series.


2013 Calendar

Topic,  Date/Time

Detail

Presenter(s)

Knowledge Management / Content Management / Publishing and Workflow

Tues, June 18th @ 11:30AM – 12:45PM EDT

PowerPoint Download

Delivering the right information, to the right person, at the right time and in the right format is an objective of every organization.  We will explore real world challenges and then look at how bringing together best practices, cutting edge technology and the latest in gamification techniques can unlock knowledge within and outside the organization. NPOKI

Igal Rabinovich- CEO, n-Village

Laura Raney, Senior Technical Officer at FHI 360

M&E with DHIS2

Tues, July 2nd @ 11:30AM – 12:45PM EDT

PowerPoint Download

Webinar Recording

Capturing, organising and analysing routine monitoring health information across multiple projects and geographies has always been a challenge. Until recently, most solutions were based on custom software. District Health Information Software (DHIS2) addresses many of these requirements as an open source platform. Learn about how you can collect data using mobiles (including SMS and offline options), as well as analyse your data using dynamic charts, maps and pivot tables. NPOKI

Rodolfo Melia – Principal @ knowming.com, Senior Adviser at NPOKI, MIS Architect (consultant) at Population Sciences International

Daniel Messer, CIO, Population Services International

SharePoint – Leveraging Your Investment

Tues, July 16th @ 11:30AM – 12:45PM EDT

PowerPoint Download

Webinar Recording

Many of INPFs have adopted SharePoint as part of their Information Management strategy. They have customized it, upgraded it, and now they are moving it to the cloud. How do we incorporate other technologies without abandoning a sizable investment in SharePoint? NPOKI

Igal Rabinovich- CEO, n-Village

Kyle Conquy, ECM Practice Director, Net@Work

Julia Cleaver, Manager, Knowledge Services, Ipas

Julie Grubbs, Knowledge Services & Information Technology Coordinator, Ipas

Global Accounting

Weds, July 31st @ 11:30AM – 12:45PM EDT

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Organizations that work internationally face unique challenges in managing their finances. From a decentralized collection of country offices managing their own funds to a structured hierarchy of scattered operational units managed at the HQ (and many variations in between), INFPs struggle to find the system(s) and process that will work for them.We’ll look at some of the challenges of global accounting in the NGO world.

We’ll also present a relatively new player to the ERP market for INFPs : Sage ERP X3, “…a complete and integrated management suite, covering all your operational needs in terms of finance, grant and contract management; fund raising and donor management; distribution, logistics, and human resources.”

NPOKI

Marc Gower – NGO Solution Architect, AccTech Systems

Anell Beetge – X3 Finance Consultant, AccTech Systems

Project Management using PMD Pro 1, SmartSheet

Tues, Aug 13th @ 11:30AM – 12:45PM EDT

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PMD Pro 1 is a high-impact project management training that helps NGO professionals effectively initiate, plan, execute and close projects. We’ll learn about InsideNGO’s popular 3-day course, designed specifically for the INFP sector.We’ll look at SmartSheet, a web-based project management tool that has received high marks from INFP staff, and can be part of an overall approach to managing project deliverables. NPOKI

Maureen MacCarthy, PMD Pro 1 Instructor, InsideNGO

Scott Mills, Vice President, Global Information Technology, Conservation International

An Integrated Approach to Award and SubAward Management

Tues, Aug 27th @ 11:30AM – 12:45PM EDT

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Managing awards – prime contracts, sub-awards, and sub-grantees – remains a challenge for INFPs  Some organizations have built custom applications with workflow using SharePoint, Salesforce, etc., while others have looked for off-the-shelf solutions to meet their needs.We’ll look at relatively new player in this market who uses an integrated approach to Awards Management: Sage ERP X3, “…helping Not-for-Profits manage and report on both inbound and outbound awards.  Contractual requirements, restrictions and stipulations are managed and reported in the correct formats.  Award obligations and encumbrances are managed and project budgets and commitments are tracked over their lifetime.” NPOKIMarc Gower – NGO Solution Architect, AccTech
iHRIS: Open Source Health Workforce Information Systems

Tues, Sep 10th @ 11:30AM – 12:45PM EDT

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Many developing countries face daunting obstacles to meeting the health care needs of their people. To ensure that the right health care provider is in the right place with the right skills, these countries require current, accurate data on human resources for health (HRH). A strong human resources information system (HRIS) enables health care leaders to quickly answer the key policy and management questions affecting health care service delivery.The IntraHealth-led USAID global Capacity Project developed iHRIS, an easy-to-use open source software for capturing, maintaining, and reporting high-quality health workforce information. iHRIS enables countries to understand how many health workers they have, what their qualifications and skills are, where they are posted, and how many new workers are likely to join them. Built on a flexible framework, iHRIS can be customized and extended to address local needs.

The follow-on CapacityPlus project continues to support iHRIS in collaboration with a community of other donors, implementers and projects around the world. Currently, 15 countries are using iHRIS with several more in the pipeline.

NPOKI

Dykki Settle, HR Information Systems Team Lead, CapacityPlus Project, IntraHealth International

TaroWorks: Mobile & Cloud Tools to Manage Field Operations, Data Collection and Data Analysis

Tues, Sep 24th @ 11:30AM – 12:45PM EDT

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TaroWorks (www.taroworks.org) enables any organization to manage their field staff, collect data and use that data to make business decisions. TaroWorks is built for Android devices, providing robust offline access in the field. The Androids sync with the Force.com Platform for data reporting and administrative tasks like user and survey management. TaroWorks also includes access to the Progress out of Poverty Index which enables any TaroWorks to understand the extent to which they are reaching and serving the poor. TaroWorks has been in the market for about a year. The product is in use around the globe in at least 10 different countries, with customers who vary from small to medium social enterprises to large multinational organizations both public and private. NPOKI

Emily Tucker, Executive Director, TaroWorks, Grameen Foundation

Elaine Chang, Product Manager, Global Market Development, TaroWorks, Grameen Foundation

Alexei Bezborodov, Head of Field Operations, Honey Care Africa

 

Registration

There is no fee for the webinars, but attendance is limited, so register early.

https://attendee.gotowebinar.com/rt/3061023130245139200

After registering, you will receive a confirmation email containing information about joining the webinar.

We anticipate quite an interest in the topics included, and suggest that you promote the webinar series to key colleagues within your organization with a direct interest in these topics, including Knowledge Management, Communication, M & E, Grants & Contracts, Finance, Program, and IT staff.

If you have questions or comments, please contact info@npoki.org.

KM 101 & Online Communities of Practices Courses

*Reprint from KM Working Group listserv:

What does the term “knowledge management (KM)” mean to you? Most people think of it as a vague descriptor for sharing or storing information, but few know the breadth of KM and how it can be used effectively to strengthen organizations and international public health projects. K4Health is pleased to announce the launch of the KM 101 eLearning course and the re-launch of the Online Communities of Practice (CoP) eLearning course.

The KM 101 course is designed to demystify the concept of KM. This course provides learners with a basic understanding of KM and why it is important to the field of international public health. This course takes about 45 minutes to complete. By the end of this course, learners will be able to:

  • Compare and contrast the two major classifications of knowledge, tacit and explicit
  • Describe commonalities amongst KM definitions in light of the fact that there is no universally accepted definition
  • Identify the multidisciplinary nature of KM
  • Defend the importance of KM in today’s ever-changing world, especially within the field of international health

The re-launch of the Online CoP course couldn’t be more timely since CoPs are one of the most common and popular tools for KM. CoPs connect professionals with common interests worldwide to allow exchange of experiences, successes, and failures. Learn how to establish and nurture a CoP by taking this short course.

To learn more about the eLearning offerings, visit:

https://www.k4health.org/e-learning/courses.

MERIT included in breakthrough report

Breakthroughs in Shared Measurement and Social ImpactThe William and Flora Hewlett Foundation sponsored a report by FSG Social Impact Advisors entitled Breakthroughs in Shared Measurement & Social Impact.  This report, published July 2009, explores 20 independent efforts among nonprofit organizations to develop shared approaches to performance, outcome, or impact measurement across multiple organizations.  The report recognizes that “these nascent efforts foreshadow profound changes in the vision and effectiveness of the entire nonprofit sector.

MERIT, NPOKI’s Monitoring, Evaluating, Reporting and Integration Tool, is featured in the report. To download the report, click here (5MB PDF).

“FSG Social Impact Advisors, with generous support from The William and Flora Hewlett Foundation, interviewed dozens of practitioners and thought leaders in the social sector to identify innovative shared approaches to performance, outcome, and impact measurement. The resulting reports share key findings from this research, as well as detailed case studies and additional resources to promote further learning and discussion on this topic.”


NPOKI